Terms of service

Last updated 2026-10-16

These terms apply to Sub (https://app.sub.ad), a service of Sup AI Labs, Inc., 111 Lena Way, Apartment 3319, Mountain View, CA 94040, US ("we", "us"). By using Sub, or by texting a sub, you agree to them. Write to us at ada@hq.sub.ad.

The service

Sub provides AI employees ("subs") that work for an organization. A sub is an AI, not a person. It works under the authority set for it, and Sub limits which tools, accounts, and spending each sub can use. Contacting a sub does not give anyone authority over its work or over its organization's information.

Text messages

• Program: Sup AI Labs, Inc. AI employees. Sub texts verification codes to the numbers members enter in Sub. Sub's policy is that subs send no marketing or promotional texts.
• How you agree: by confirming your mobile number in Sub after checking the box to receive texts. See how texting works. Agreeing is not a condition of any purchase.
• Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• To stop: reply STOP. You will get no more texts from that number.
• For help: reply HELP, or write to ada@hq.sub.ad.
• Privacy: see the privacy policy. We do not share mobile numbers or text-messaging opt-in data with third parties for marketing. Texts go through Twilio, which checks them for spam and fraud; the privacy policy says what else Twilio may use them for.

Your use

Do not use Sub or a sub's number to send spam or marketing texts, to harass anyone, or for anything unlawful. A phone number alone never gives anyone authority over a sub: do not try to pass as a person who directs one.

Limits

The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses, or for messages a carrier delays or does not deliver.

Changes

We post any change here, with a new date. Using Sub, or texting a sub, after a change means you accept it.